Start-up culture which is fun and relaxed. After switching over from a larger bank institution to this one, I can truly say this company’s customer service is useless. The app is very simple to use, and customer service is friendly and helpful. Successfully identified service failures for customers and created process improvements to prevent future service issues. | Read 321-340 Reviews out of 2,731 If you look up LionLoans it is basically a pay day loan company. Do you agree with MoneyLion’s star rating? Someone might have taken over my account See all 20 articles MoneyLion Debit Mastercard. Is my card a contactless card? | Read 1,301-1,320 Reviews out of 2,983 Check out what 11,243 people have written so far, and share your own experience. | Read 61-80 Reviews out of 10,455 Do you agree with MoneyLion’s star rating? | Read 2,661-2,680 Reviews out of 9,871 Can I use my debit card in other countries? RoarMoney SM demand deposit account provided by, and MoneyLion Debit Mastercard issued by, MetaBank ®, National Association, Member FDIC. Do you agree with MoneyLion’s 4-star rating? Do you agree with MoneyLion’s star rating? RoarMoney is a service mark of MoneyLion, which offers and provides services for the RoarMoney Account among its suite of financial products and services. Polite and respectful, but never can solve a thing. Check out what 2,970 people have written so far, and share your own experience. Pros. How do I switch my bank account(s) to RoarMoney? MoneyLion salary trends based on salaries posted anonymously by MoneyLion employees. Absolutely zero customer service. How do I reset my password? When I try to do it online I'm told my account number is too long. 7 months ago. | Read 161-180 Reviews out of 2,722 I have been working at MoneyLion full-time for less than a year. | Read 981-1,000 Reviews out of 3,399 Check out what 2,736 people have written so far, and share your own experience. A free inside look at company reviews and salaries posted anonymously by employees. What is my virtual card and how do I use it? | Read 10,181-10,200 Reviews out of 10,880 | Read 3,541-3,560 Reviews out of 11,243 | Read 581-600 Reviews out of 2,743 At this point i am so BEYOND nervous that they still have access to my account after all this shadyness. MoneyLion personal loan highlights. And now the main point. I have tried contacting customer service by phone, email and by the automated forms and have not gotten a response. No real customer support. Indeed.com estimated this salary based on data from 5 employees, users and past and present job ads. Do you agree with MoneyLion’s star rating? Approves of CEO. MoneyLion, Inc Customer Support Representative in the United States makes about $16.00 per hour. Tons of great salary information on Indeed.com 10 MoneyLion reviews. Do you agree with MoneyLion’s star rating? Interest rates are high: Although the $500 MoneyLion Plus loan has a reasonable interest rate of 5.99%, rates can be much higher for the BetterCash loan.A higher starting rate may be unaffordable; we’ll cover some loan alternatives you may consider below. Check out what 10,455 people have written so far, and share your own experience. Do you agree with MoneyLion’s 4-star rating? Do you agree with MoneyLion’s 4-star rating? I went to work for MoneyLion and not once have I talked to a MoneyLion customer, we answer the phones as LionLoans, I was corrected and yelled at when I kept answering as MoneyLion. Check out what 9,871 people have written so far, and share your own experience. What if I cannot remember my Username? Absolutely zero customer service. There are support forms which you can fill out online, but no one responds. When will my debit card arrive? I changed banks but have had zero luck getting ahold of anyone to update my information. Please contact us at (800) 617-9584 or visit us at help.moneylion.com so that we can better assist you. Do you agree with MoneyLion’s 4-star rating? Customer service is one of the most important elements successful businesses have. How can I contact customer service about my RoarMoney account? So disappointed. Read actual MoneyLion customer reviews below to see how they rely on MoneyLion’s cash advances, credit builder loans, mobile banking, effortless managed investing, and more to improve their financial lives. Changes to their services. | Read 1,021-1,040 Reviews out of 2,864 Upper management does show appreciation for their employees with random company happy hours and free lunches. Check out what 2,983 people have written so far, and share your own experience. Check out what 2,743 people have written so far, and share your own experience. I too have also had difficulties in getting them to answer any emails let alone the phone. | Read 1,181-1,200 Reviews out of 6,353 MoneyLion is a five-year-old private fintech company that offers lending, financial advisory, and investment services to consumers. Founded in 2013, MoneyLion's target market is … Currently, we're experiencing higher-than-normal call volume, so we do appreciate your patience. Check out what 2,731 people have written so far, and share your own experience. A free inside look at company reviews and salaries posted anonymously by employees. Moneylion provided me with instant cash in real time without incident when I needed it the most. Do you agree with MoneyLion’s 4-star rating? Useful Start-up culture which is fun and relaxed. Check out what 2,722 people have written so far, and share your own experience. Do you agree with MoneyLion’s 4-star rating? Current Employee - Customer Service Representative in New York, NY. MoneyLion Customer Service Number: 1-888-704-6970 MoneyLion Customer Service Email: support@moneylion.com Mailing Address: MoneyLion, Inc. P.O. Check out what 10,880 people have written so far, and share your own experience. Glitches with the app when trying to transfer money. What do you think? Upper management does show appreciation for their employees with random company happy hours and free lunches. Positive Outlook. Check out what 3,399 people have written so far, and share your own experience. I have sent multiple emails. Do you agree with MoneyLion’s 4-star rating? We're very sorry to hear that you've had some trouble getting in touch with one of our customer service agents. Check out what 6,353 people have written so far, and share your own experience. I received a second message in response to my review #2 to try again to schedule a phone call with Moneylion about my concerns. Average salaries for MoneyLion Customer Service Specialist: [salary]. | Read 21-40 Reviews out of 2,970 | Read 421-440 Reviews out of 2,991 Moneylion is great if you have extra money or want to use the investment account, but otherwise like every other bank they take your money and don't care about their customers. MoneyLion’s amazing customers are the reason we love what we do. Get smart about your finances. 1 MoneyLion reviews. Check out what 2,864 people have written so far, and share your own experience. Do you agree with MoneyLion’s 4-star rating? | Read 281-300 Reviews out of 2,736 Box 1547 Sandy, UT 84091-1547 General Information: info@moneylion.com MoneyLion Complaints Email: complaints@moneylion.com MoneyLion Co-founder: diwakar@moneylion.com Why am I not able to complete account verification at login? Multiple calls have been made. A free inside look at company reviews and salaries posted anonymously by employees. please welcome to contact us by phone at 800-617-9584 or email at complaints@moneylion.com for a faster response. Thanks for the worst customer service ever money lion. Do you agree with MoneyLion’s 4-star rating? Hello, we're very sorry to hear that you've had some trouble getting in touch with one of our customer service agents. It's also disappointing that the only reviews moneylion answers back on is positive reviews not the ones whi actually are having problems and getting crap customer service! 1 MoneyLion reviews. Check out what 2,991 people have written so far, and share your own experience. Recommends. Our personal loans and easy to use tools help you manage your spending, savings and credit so you can achieve financial wellness. S star rating, so we do appreciate your patience does show appreciation for their with... 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